 |
 |
|
|
 |
Results-oriented Sales, Marketing and Operations Professional; offering demonstrated record of accomplishments, reflecting ability to successfully capitalize on
emerging growth and profit-related opportunities within the satellite communications industry.
Highly motivated with goal-directed work ethic; possesses well-defined business acumen and commitment to bottom-line results. Consistently exceeded sales
quotas throughout career.
Proactive leader; key role in augmenting business management and streamlining efficiency; astute at recognizing areas of improvement, with the vision to develop
and implement directives that achieve strong/sustainable results. |
 |
SOUND OF MUSIC, Mundelein, Illinois
Offers world class total communications support to major corporations and small businesses nationwide; includes full range of products and services maximizing audio and video capabilities
through leading-edge satellite communications technology; former 3M Sound products franchise; recent affiliate of Muzak since April, 1998.
Vice President, Sales and Marketing, 1993 - 1999
Operations Manager, 1987 - 1992
Sales Manager, 1983 - 1987
Promoted entry-level to Sales, 1976 - 1982
Empowered with full P&L accountability for a diverse range of cross-functional responsibilities, including: sales, marketing, advertising, analysis of competition, customer service, budget
administration, policy and procedures, building maintenance/operations, composing bids for local and national accounts, and updating computer system with current vendor pricing and labor
rates. Directed Administrative and sales staff of 18. Revamped and reorganized numerous operational protocols, which significantly contributed to company's stability and success. |
|
 |
Under leadership, Sound of Music became the largest 3M Sound products franchise out of 85 dealers nationwide (1991) consistently acheiving up to 120% of 3M's sales quotas. |
|
Since 1988, company continued to achieve a 12% to 20% increase in annual gross revenue. |
|
Achieved #36 out of 213 salespeople nationwide in Muzak's Circle of Excellence Sales Incentive Program (1998) while concurrently
managing employees and overseeing opening of new office in Milwaukee market. |
|
Personally sold and serviced key accounts, including Arby's (40 locations), White Castle (50), McDonald's (60), Dominick's (117), and Wendy's (125). |
|
Played a significant role in securing True Value account; coordinated complete hardware and software installations in 2200 stores nationwide. |
|
Instrumental in capturing Sears account which built 1100 stores nationwide in three years. |
|
Arranged for Jim Lovell's (Apollo 13 Astronaut) appearance at major promotional event located in Dallas, Texas (1998). |
|
Built new affiliate franchise for Digital Music Express (DMX), a division of TCI Cable; achieved 250+ accounts within two years. |
|
Established and assigned sales territories; developed and implemented sales training program and sales prospecting system; determined commission structures. |
|
Cooridinated with MIS in creating customized laptop software for in-field sales presentations. |
|
Developed, wrote and established company policies for order processing, shipping & receiving, accounting, bookkeeping and collections. |
|
Established hiring procedures, performance evaluation structure and telephone screening process for prospective employees, and interview questions for sales, service and administrative staff. |
|
Created and developed company literature, brochures and marketing communications. |
|
Wrote and published product users' manual for company employees. |
|
Perfected intricate call routing network of company's inbound 800 number, assuring "seamless" customer service and support. |
|
Coordinated with MIS in configuring hardware and software programs for all products. | |
|
TRINITY UNIVERSITY, Deerfield, Illinois
Associate Degree Candidate
Completed course work in Business, Finance and Biblical Studies. |
|
|
|
|
